About Us
About us.
Child contact services C4F C.I.C is here to support children and families that are unable to be together for whatever reason, we are here to support you.
Sometimes relationships break down, and we know that at times this can be hard for both parties to agree on contact arrangements. Let us help you with this
Our centre is based in Feltham and open to anyone from any area. The centre has 2 consultation suites, huge indoor & outdoor play area with equipment and toys for children of all ages from 0-18 years old. The centre has disability access with ample parking in the local area without parking restrictions parking.
Location
Monday- Saturday : Feltham Hill Infant School, Bedfont Road, Feltham, TW13 4LZ
Cancellation Policy and other services
Cancellations
The client far as possible provide a minimum of 6 hours' notice if a Contact Session is to be cancelled.
If the Client does not provide 6 hours' notice, the Provider will charge the Client according to the following sliding scale:
More than 24 hours- No charge.
Less than 24 hours - Full cost of Inclusive Contact Hourly rate (unit cost per Inclusive Contact Hour).
C4F will submit invoices for cancellations made in that period detailing the hours of notice given. C4F will ensure that declined and cancelled referrals (cancelled by the provider) are kept below one percent of the overall contact sessions for each quarter.
C4F will provide a minimum of 48 hours' notice if it is unable to cover the Contact Session. C4F will provide a replacement contact supervisor if the usual contact supervisor is unable to cover a contact session.
Non-attendance of Service User: In situations where a contact session’s cancellation is due to the service user not attending (not turning up) the contact session, the Client will make full payment for that contact session.
Non-attendance must be validated by the C4F.
We are proud to work with….
