About Us

About us.

Child contact services C4F C.I.C is here to support children and families that are unable to be together for whatever reason, we are here to support you.

Sometimes relationships break down, and we know that at times this can be hard for both parties to agree on contact arrangements. Let us help you with this

We have 2 full time centres in Feltham and Watford with a weekend site in Cobham and open to anyone from any area. The main centre in Feltham has 2 consultation suites, huge indoor & outdoor play area with equipment and toys for children of all ages from 0-18 years old. The centre has disability access with ample parking in the local area without parking restrictions parking.

Feltham

Feltham Hill Infant School,

Bedfont Road,

Feltham,

TW13 4LZ

 

Watford

Bedmond Sports Pavillion,

Toms Lane,

Kings Langley,

WD5 0RD

 

Fees

  • Initial registration and inductions - £75+ vat 

    Handover £26 per day + vat 

    Virtual Contact £65 per hour + vat

    Supervised contact £64.50 + vat per hour 

    Supported contact: £43.00 + vat per hour 

    Indirect Contact £27 + vat PER Communication 

    Travel 0.45p the mile + £20 per hour - You need to charge both - 0.45p covers the wear and tear and fuel on the vehicle and £20 covers the cost of the staff employment + VAT 

    Administration £50+ vat 

    Court Attendance £65 +vat   travel & mileage on top +vat 

    Parenting Puzzle £12 + VAT 

    Caring Dads £75 +VAT per session

  • Initial registration and inductions - £100+ vat 

    Handover £26 per day + vat 

    Supervised contact £80.62 + vat per hour 

    supported contact £53.75 + vat per hour 

    Virtual Contact £70 per hour + vat

    Indirect Contact £27 + vat PER Communication 

    Travel 0.45p the mile + £20 per hour - You need to charge both - 0.45p covers the wear and tear and fuel on the vehicle and £20 covers the cost of the staff employment + VAT 

    Administration £50+ vat 

    Court Attendance £65 +vat   travel & mileage on top +vat 

    Parenting Puzzle £12 + VAT 

    Caring Dads £75 +VAT per session

    attendance at meetings based upon 1 hour

  • £30 per family, per hour.

Cancellation Policy and other services

Cancellations  

The client far as possible provide a minimum of 6 hours' notice if a Contact Session is to be cancelled.  

If the Client does not provide 6 hours' notice, the Provider will charge the Client according to the following sliding scale:  

  • More than 24 hours- No charge.  

  • Less than 24 hours - Full cost of Inclusive Contact Hourly rate (unit cost per Inclusive Contact Hour).  

  • C4F will submit invoices for cancellations made in that period detailing the hours of notice given. C4F will ensure that declined and cancelled referrals (cancelled by the provider) are kept below one percent of the overall contact sessions for each quarter. 

  • C4F will provide a minimum of 48 hours' notice if it is unable to cover the Contact Session. C4F will provide a replacement contact supervisor if the usual contact supervisor is unable to cover a contact session.  

  • Non-attendance of Service User: In situations where a contact session’s cancellation is due to the service user not attending (not turning up) the contact session, the Client will make full payment for that contact session.  

  • Non-attendance must be validated by the C4F.

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