The C4F has an effective system in place to recruit, screen and train paid and unpaid staff.

Existing paid and unpaid staff including sessional and regular agency staff must receive the training, support and supervision they require.

Organisations making referrals to or clients using C4F will be made aware of the processes that the centre uses to: 

Gather information  

Record information 

Disclose information 

Store information 

Gain access to information 

C4F will manage any security incidents. This procedure details the actions and roles required when a security incident occurs. It is provided as guidance to staff. All security incidents are recorded.

C4F Child Contact Centre is committed to ensure the health, safety and welfare of its volunteers/staff and other persons who may be affected by our activities. We shall ensure that the requirements of the Health and Safety at Work etc. Act 1974 and other relevant statutory provisions are carried out so far as reasonably practicable.